Shipping & returns

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     The Briers 
     Richdore Road
     Waltham, Kent, CT4 5SL , United Kingdom
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Payment Policy

Accepted Methods of Payment

At the moment, we are accepting only PayPal

Mailing Address For Check/Money Order

     The Briers
     Richdore Rd
     Waltham, Kent, CT4 5SL, United Kingdom 

Shipping Policy


All orders are shipped within 48 hours Monday - Friday 8am - 5pm.


In the UK, we use Royal Mail UK Standard 2nd class

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.